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Contact us

If you have any problems, please contact us by Message or Trade Manager or Email. We will try our best to reply you in 24 hours. Thank you for your support!

 

Payment

1. Aliexpress will certify your payment within 24 hours once payment completed, we will process your order within 3 days once the process time is over.

2. If your order has been closed as security reasons, then you need submit a claim to Aliexpress for payment verification.

3. The refund caused by order cancellation, refund agreement or mediation will be process instantly and it will take 7-10 work days to reach your count.

 

Shipment

When you place an order, please choose a shipping method, we will send the items within 5 days once your payment is completed. The delivery time is depend on different country’s shipments. The shipping cost dose not include any import taxes, and buyers are responsible for customs duties.

 

Return

Please check the package and items carefully after receiving. If the goods do not match their online description. When the condition for the claim are met, you can return the item to us. Return shipping fee is paid by buyer. After our confirmation of the receipt, your payment will be refunded.

 

Feedback

Your satisfaction and positive feedback is very important to us. We sincerely invite you to leave us a positive feedback and 5 Stars if you are satisfied with our items and services . If you have any problems with the items or service, please feel free to contact us first before you leave negative feedback. We will try our best to solve any problems and provide you with the best customer service.

 

 

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