XZP E5563 Fashion Cute Soft Silicone TPU Case For Sony Xperia XZ Premium Unique Scenery Tower Cat Unicorn Phone Back Cover Shell |

Dear customer friend, please know: free shipping does not provide logistics tracking information update.

Note:

1. Real color might little different to pictures because of different production batches or brightness.
2. Please cherish your case, and do not scratch with hard stuff or tight hard pants. Thank you.
3. Please confirm their own mobile phone models in the purchase of goods, in order to avoid errors.
4. If you need help, please feel free to contact me, I will help you in the shortest time, thank you!
Kind Remind: 
1. Dear Russia Friends, Please fill in your full name (three words) when your place an order. Otherwise you can't receive your parcel successfully.
2. Dear Customers, Please contact us directly before your open a dispute if you don't get your package in the protection time, we'll do our best to solve your problem. Thanks!

Shipment:                                                                  
1. When you place an order, please choose the shipping method and pay for the order including the shipping cost, we'll dispatch your items within 3-5 business days once your payments has been cleared.
2. We don't guarantee delivery time on all international shipments because of different customs clearance time in individual countries, which may affect how quickly your items will be inspected.
3. Please note that buyers are responsible for all additional customs fees, taxes of importation in your own country. There additional fees may be collected in the process of delivery, we will not refund shipping charges for refused shipments.
Return Policy:                                                                 
1. We do our best to assist our customers in anything we can.
2. We will refund you if you return the items within 14 days of your receipt of the items for any reason. However, the buyer should make sure that the items returned are in their original conditions. If the items are damaged or lost when they are returned, the buyer will be responsible for such damage or loss, and we'll not give the buyer a full refund.
3. If the item you purchased has any quality problem or is lost in transportation, we'll be responsible for it.
Feedback:                                                                 
1. Your satisfaction and positive feedback is top priority for us. Please leave positive feedback and 5 stars if you are satisfied with our items and services.
2. If you have any problem with our items and service, please feel free to contact us before you leave us a negative feedback. We'll do what we can to solve any problem with you.