Vaptio iCart CBD Vape Mod with 650mah Electronic Cigarette Box Support 510 CDB Cartridge 6-20W Power | Электроника

VAPTIO Users Wonderful Sharing

FAQ

Q1: Product Verification.

A:

Please check the link: https://validation.vaptio.com/

Step 2:

Q2: About the Payment.

A:

1.  We accept Alipay,West Union,Bank Transfer, All credit cards(Qiwi,mastercard,beleto,webmoney)are accepted via ESCROW.

2. Please be more patient if you make mistake to cancel the order.The money will be refund within 3-20 business days.Just place the new order and pay again.

Q3:About the  Shipment.

A:

Please be sure to offer your Detail Name/Address/ post code/telephone number, it is required by the carrier on International Shipments.

1.E-Packet: 15~35days delivery In EU,USA, RU.

2. Netherlands post(PostNL): About 15~40 days delivery in EU,about 25~45 in Asia, about 60 days in South America or Africa.

3.Normally, it takes about 15-60 days to arrive after shipping. But the shipping may be delayed because of festival, customs and other factors, so if your package was delayed, please understand ,thanks.

Logistics inquiry website address:https://www.17track.net/en

Q4: About the Warranty.

A: 

1.On-Time Delivery.

If you didn't receive the package after 90 days,we can full refund.

2.Return&Refund.

If you ordered wrong item or you don't want the product once received(within 7days after you received),you can return to us before using(please don't destroy the packaging)and make sure the goods will return to us in good condition.Once we received the package and checked no problems,we will refund.

3.Quality Assurance.

We have 3 months guarantee for kit and mod.If there is any quality issues,please send message of following infortion:1.Order number 2.The photo of the product batch code,bar-cede and security code on the package.3.Clear photo or video which can show the problem clearly.

Please kindly don't open the dispute against us at first and contact us directly, we are always willing to solve the problems friendly and efficiently.

Q5:Can I attach an electronic liquid/electronic juice ?

A: 

AliExpress does not allow sellers to sell electronic liquid/electronic juices, which are not safe to transport and can be purchased at a local store.

Q6:About the 18650 Betteries.

A: 

Our products are not included the 18650 batteries and we don't sell the 18650 batteries. Shipping is not allowed to send 18650 batteries. Because it is risky in transportation.

You need to buy 18650 batteries separately. The size of battery is no more than 18.55x65.6mm.

Q7：Why does it leak? Is it normal? What to do if the liquid leaks?

A：Situation 1: Liquid leaks from airflow. It can be the condensate, which is normal. You just need to wipe the condensate and blowin the mouthpiece regularly to clear the condensate.

Situation 2: Maybe the coil was dead. Please change a new coil. Note:Coil must be replaced regularly, approximately every 5-21 days depending on how often it is used. (When? No steam, burnt smell, leaks, etc.)

Situation 3:If the above doesn't help, please wash it with warm water. Then you use the new coil after it dries.